Medical Receptionist and Administrative Assistant

• Salary Package: From $64,910 p.a (pro-rata) + 12% super + access to the full salary packaging benefit with Maxxia to maximise your take home pay.
  
• Appointment Type: Various opportunities available. Open to candidates who are interested in casual, part time permanent arrangements.
  
• Be part of Australia's only university-owned academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged

The Role

Macquarie University Health Clinics (MU Health Clinics) is seeking motivated individuals to join our dynamic and fast-paced environments as a Medical Receptionist and Administrative Assistant. The role will be responsible for the provision of high-quality administrative support services for specialist at MU Health Clinics.

You will work closely with a collaborative team to ensure a high-quality patient experience, enabling the MU Health team to run efficient, professional practices. The roles require a strong commitment to excellent customer service, patient-centred care, and attention to detail.

This is a fantastic opportunity to grow your professional career within a fully integrated academic health precinct and work across various variety of clinics with the organisation. This will boast your exposure to different specialties to help expand your administrative and clinical support skills across multiple environments.

These roles operate Monday to Friday only, offering a stable schedule with no weekend work.

Key accountabilities include (not limited to):

• Provide administrative support and liaise with patients in person and over the phone
  
• Manage patient appointments with clinicians
  
• Ensure patients are billed in an accurate and timely manner
  
• Update and maintain confidentiality of patient records
  
• Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics
  
• Reconciling end of day cash/EFTPOS and undertaking associated banking tasks

About You

You will be an enthusiastic, professional individual who enjoys interacting with patients and takes pride in delivering exceptional customer service. You will bring strong reception, phone-handling and clinic/medical administration skills, along with the ability to work efficiently in a lively environment. Excellent organisational skills, attention to detail, and the ability to prioritise competing tasks are essential. You will have previous reception/administration or customer service experience (medical receptionist experience highly desired)

About Us

Macquarie University Health is a trailblazer in healthcare, education and research. Australia's first and only fully integrated academic health sciences centre brings together Macquarie University Hospital, Clinics and the Faculty of Medicine, Health and Human Sciences at Macquarie University. We are committed to fostering a collegiate environment and upholding our dedication to diversity, equity, and inclusion across everything we do

To Apply

To be considered for this position, demonstrate in your resume and a 1-page cover letter that you possess:

Essential

• Demonstrated reception/administration or customer service experience. Experience in a general or specialist medical practice or hospital setting is highly desired.
  
• Demonstrated sound verbal and written communication skills and ability to build rapport and empathise with patients and families.
  
• Demonstrated commitment to a high level of customer service delivered in a professional manner at all times.
  
• Strong computer skills, particularly competency in health-related software packages highly desired
  
• Strong problem-solving skills with a proactive approach to challenges.
  
• Excellent organisational, time management and attention to detail skills
  
• Ability to work effectively as part of a team or individually as required.

General Enquiries: Please contact Bill Egarchos at bill.egarchos@mq.edu.au

Closing Date: Sunday, 22nd March 2026, 11:59pm

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.**

**We reserve the right to progress or decline an application prior to the application closing date. Interviews may also commence prior to closing date**

Why Join Us?

You'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.

At Macquarie University Health, we know working together leads to better health outcomes. This happens when clinicians, researchers, students and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.

As Australia's first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That's how we Heal. Learn. Discover. ™

We offer fantastic range of Employee Benefits including:

• Salary sacrifices options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
  
• Post graduate study and ongoing education support through scholarship programs
  
• Macquarie University Childcare at a reduced staff rate
  
• Extensive Macquarie University facilities including sporting facilities, gym and pool

More information about our employee benefits can be found here.

Pre-Employment Checks

Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to Macquarie University Health.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.